{"xsrfToken":"15656bd2-8328-4c07-a17d-c4c59760e809_b59f7454a2fe241cb4ac472720a824456642e701_lout","branding":{"id":"2","key":"sch","name":"Sinpex Compliance Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/04c49173-bf7b-4a20-b1ab-5ef363d4b8eb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3OGFiNGY0Yi05ZmE1LTQ5ODgtOGEwNy01NDI4NWM0MTNhMWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA0YzQ5MTczLWJmN2ItNGEyMC1iMWFiLTVlZjM2M2Q0YjhlYiI6WyJyZWFkIl19LCJleHAiOjE2Nzk0NDcyMDQsIm5iZiI6MTY3OTQ0NjYwNH0.paHU8Eu7Ac-FhnVG7eySLAph9mMcvoqV588X8bqZq_o&client=78ab4f4b-9fa5-4988-8a07-54285c413a1f&mode=fit","logoId":"04c49173-bf7b-4a20-b1ab-5ef363d4b8eb","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#e07d00","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"2","key":"sch","projectId":10017,"serviceDeskId":2,"name":"Sinpex Compliance Helpdesk","description":"<p>Welcome! You can raise a request for Sinpex Compliance Helpdesk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"8","name":"Fix an account problem","descriptionHtml":"","callToAction":"Fix an account problem","introHtml":"<p>Having trouble accessing certain features or systems? We'll help you out.</p>","icon":10518,"iconUrl":"https://sinpex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[6,4],"key":""},{"id":"31","name":"Question regarding App","descriptionHtml":"","callToAction":"Question regarding App","introHtml":"<p>Please enter questions or request below. We will help you as fast as possible</p>","icon":10539,"iconUrl":"https://sinpex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[4],"key":""},{"id":"27","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10521,"iconUrl":"https://sinpex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[10,9,4],"key":""},{"id":"16","name":"Request a new account","descriptionHtml":"","callToAction":"Request a new account","introHtml":"<p>Request a new account for a system.</p>","icon":10517,"iconUrl":"https://sinpex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[6,4],"key":""},{"id":"24","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://sinpex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"30","name":"Investigate a problem","descriptionHtml":"","callToAction":"Investigate a problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10520,"iconUrl":"https://sinpex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"Common Requests"},{"id":6,"name":"Logins and Accounts"},{"id":9,"name":"Applications"},{"id":10,"name":"Servers and Infrastructure"}],"orderMapping":{"4":[31,16,27,8],"6":[8,16],"9":[27],"10":[27]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ec0f2bad-2630-39c4-a58c-a3f1203a2a1f","appLinkName":"System Confluence","appLinkUrl":"https://sinpex.atlassian.net/wiki","spaceKey":"SCH","spaceName":"Sinpex Compliance Helpdesk","spaceUrl":"https://sinpex.atlassian.net/wiki/spaces/SCH","isServer":false},"labels":[],"projectKey":"SCH","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SCH","userLanguageHeader":"","userLanguageMessageWiki":"<p><a href=\"https://sinpex.atlassian.net/servicedesk/customer/portal/2/article/124878849?src=578200915\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">User Manual</a></p>","defaultLanguageHeader":"","defaultLanguageMessage":"[User Manual|https://sinpex.atlassian.net/servicedesk/customer/portal/2/article/124878849?src=578200915]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://sinpex.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sinpex","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"15656bd2-8328-4c07-a17d-c4c59760e809_b59f7454a2fe241cb4ac472720a824456642e701_lout","baseUrl":"https://sinpex.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"78ab4f4b-9fa5-4988-8a07-54285c413a1f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}